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Privacy Policy

Last Updated: October 22, 2026

1. Introduction

Welcome to PixScoop. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, create an account, download digital resources, purchase products, or interact with our services.

PixScoop provides digital creative resources, including video editing templates, motion graphics, transitions, visual effects, titles, and other creative assets for video editors, content creators, designers, and filmmakers.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will request it separately.

2. Information We Collect

We may collect the following categories of information, depending on how you use PixScoop.

2.1 Personal Information

When you register for an account, contact us, subscribe to updates, or make a purchase, we may collect:

Name or username

Email address

Account login information

Billing details necessary to process a transaction

Information you provide through contact forms or support requests

Communication preferences

We do not intentionally request personal information that is unnecessary to provide our services.

2.2 Transaction Information

When you purchase premium resources, we may collect or receive information such as:

Order number and purchase date

Purchased items and transaction status

Payment confirmation and refund information

Billing information required for invoices or applicable tax records

Payment card details and other sensitive payment credentials are generally processed by the relevant payment provider rather than stored directly by PixScoop, unless explicitly stated otherwise.

2.3 Technical and Usage Information

When you access our website, certain information may be collected automatically, including:

IP address

Browser type and version

Device and operating system information

Pages visited and links clicked

Approximate location inferred from your IP address

Referring website or source

Access times, error logs, and website interaction data

We use this information to operate the website, understand usage patterns, troubleshoot technical problems, and improve our services.

2.4 Cookies and Similar Technologies

PixScoop may use cookies, pixels, and similar technologies to:

Keep users signed in

Maintain shopping carts and account sessions

Remember website preferences

Measure website performance and traffic

Understand how visitors interact with our pages

Support advertising and marketing, where applicable and permitted

You can manage cookies through your browser settings and, where available, our cookie preference tool. Disabling certain cookies may affect website functionality.

3. How We Use Your Information

We may use the information we collect to:

Create and manage user accounts.

Provide access to free and premium digital resources.

Process purchases, payments, refunds, and invoices.

Deliver download links and purchase confirmations.

Respond to questions, complaints, and support requests.

Send service-related notices and important account updates.

Send newsletters or promotional communications where permitted.

Detect fraud, abuse, unauthorized access, and security threats.

Analyze website performance and improve user experience.

Comply with applicable laws and enforce our terms and policies.

We do not use personal information for purposes incompatible with those described in this policy without an appropriate legal basis.

4. Legal Basis for Processing

Depending on your location and applicable law, we may process personal information based on:

Contract: To create your account, provide downloads, or complete purchases.

Consent: For activities requiring your permission, such as certain cookies or marketing communications.

Legitimate interests: To maintain website security, prevent abuse, and improve our services, where legally permitted.

Legal obligations: To maintain required financial records, respond to lawful requests, or comply with applicable regulations.

Where processing relies on consent, you may withdraw that consent subject to applicable legal requirements.

5. Payment Processing

PixScoop may use third-party payment service providers to process transactions. These providers may include services such as Razorpay, PayPal, Stripe, or other providers, depending on which payment methods are enabled on our website.

Payment providers process transaction information according to their own privacy policies and terms. We encourage you to review those policies before making a payment.

PixScoop does not guarantee that a particular payment provider will always be available.

6. Sharing of Information

We do not sell your personal information as part of our ordinary business practices. We may share information with the following categories of recipients when necessary:

6.1 Service Providers

We may share relevant information with providers that help us operate our website, including hosting companies, email delivery services, payment processors, analytics providers, security services, and customer support tools.

6.2 Legal and Regulatory Authorities

We may disclose information where required by law, legal process, court order, or a valid request from an authorized authority, or where disclosure is reasonably necessary to protect rights, safety, or security.

6.3 Business Transfers

If PixScoop or its relevant business assets are involved in a merger, acquisition, restructuring, or sale, information may be transferred as part of that transaction, subject to applicable privacy laws.

6.4 With Your Direction or Consent

We may share information when you request it, authorize the disclosure, or otherwise provide consent where required.

Third parties that process personal information on our behalf should be subject to appropriate contractual or other safeguards, as required by law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining account records, resolving disputes, preventing fraud, and meeting legal, accounting, and tax obligations.

Retention periods vary according to the type of information and the reason it was collected.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements and legitimate retention needs.

8. Data Security

We use reasonable technical, administrative, and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorized access to your account.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of certain personal information.

Object to or request restrictions on certain processing.

Withdraw consent where processing is based on consent.

Request a copy of eligible information in a portable format.

Opt out of marketing communications.

Lodge a complaint with the relevant data protection authority.

To exercise an applicable right, contact us using the details in the Contact Us section. We may need to verify your identity before processing certain requests.

We will respond within the timeframe required by applicable law. Some information may need to be retained where legally permitted or required.

10. Email and Marketing Communications

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you updates about new templates, creative resources, product announcements, promotions, and relevant news.

You can unsubscribe using the link included in marketing emails or contact us to request removal from our marketing list.

Even if you opt out of marketing emails, we may still send essential transactional or account-related messages, such as purchase confirmations, security notices, and service updates.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, software providers, social media platforms, payment services, or external resources.

PixScoop does not control the privacy practices of independent third parties. Your interactions with those services are governed by their own terms and privacy policies.

We recommend reviewing their policies before sharing personal information with them.

12. International Data Transfers

Some of our service providers may process or store information in countries other than your country of residence.

Where international transfers are subject to legal requirements, we will take appropriate steps to ensure that the transfers comply with applicable data protection laws and that suitable safeguards are in place.

13. Children's Privacy

PixScoop is not intended to collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information inappropriately, please contact us. We will review the request and take appropriate action as required by law.

Where applicable, children must use the website with the required parental or guardian authorization.

14. Privacy Rights for Users in India

For users in India, PixScoop aims to handle personal information in accordance with applicable Indian data protection and information technology laws, as relevant to our operations.

Depending on the applicable law and its effective provisions, users may have rights relating to notice, consent, access, correction, erasure, grievance redressal, and other protections.

To submit a privacy-related request or complaint, please contact us through our Contact Us page. We will review and respond in accordance with applicable requirements.

15. Additional Information for Users in the EEA and UK

Where the General Data Protection Regulation (GDPR), the UK GDPR, or related laws apply, you may have additional rights concerning your personal information, including the right to access, rectify, erase, restrict, object to processing, and request data portability.

You may also have the right to complain to your local data protection supervisory authority.

Where required, we will provide additional information about our legal basis for processing and any applicable safeguards for international data transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. Where legally required, we will notify users or seek consent for material changes.

We encourage you to review this page periodically.

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